05.18.20 | Preventative Safety Measures

To all of our valued customers, community members and employees, we wanted to provide an update on our current processes and procedures to ensure a healthy environment for all.

CLEANING & SANITIZATION
  • We are following CDC recommendations and conduct mid-day and nightly cleaning and sanitizing for all locations.

  • The following sanitization procedures are required for all vehicles at Fox Motors.
    • Service Vehicles are sanitized before inspection and before customer pick-up
    • Test Drive¬† Vehicles are sanitized before and after each test drive
    • Sold Vehicles are sanitized before customer delivery

SAFETY
  • We are implementing our Fox Back to Work Safely Program, which includes daily health screenings for all employees.

  • The following social distancing practices are in place for all locations.
    • Floors are marked to provide recommended safe distances in high traffic areas.
    • All employee workspaces are arranged with a minimum of 6 feet of distance between employees.
    • All common areas shared by employees will be limited so that each occupant can maintain 6 feet distance.

  • The following procedures for Personal Protective Equipment (PPE) have been implemented
    • For the safety and wellbeing of our customers and employees, masks are required under Michigan law.
    • Gloves are required for all employees while operating vehicles
    • Sneeze Guards are being installed at designated customer facing locations in parts, service and sales.
    • Hand Sanitizer is located in high traffic areas and entrances.

  • The following service are available for customers.
    • We have implemented Buy Your Way, so valued customers can design how they purchase their next vehicle in 5-easy steps.
      1. Shop Inventory Online
      2. Configure Payment
      3. Receive Trade-In Value
      4. Apply For Financing
      5. Select Delivery Method
        With Fox Delivers we provide delivery of the customers new vehicle and paperwork to their home or pre-selected location.

    • The following options are available for our Service Customers.
      • 24/7 Drop Off
      • Online Bill Pay
      • Offering pickup and delivery during this time for some services